Last updated: September 22, 2026
Golden Dunes Travelers (“we”, “us”, “our”) operates the website https://golden-dunes-travelers.info. This Privacy Policy explains what personal information we collect when you visit our website or book a tour with us, how we use it, and the choices you have. By using this website you agree to the practices described below.
1. Who we are
Golden Dunes Travelers is a local tour operator based in Marrakech, Morocco, organising private desert tours, day trips, transfers and accommodation across Morocco.
- Email: contact@golden-dunes-travelers.info
- Phone / WhatsApp: +212 606-957514
- Address: Marrakech, Morocco
2. Information we collect
Information you give us
When you contact us, fill in a booking or enquiry form, or message us on WhatsApp or by email, we may collect your name, email address, phone number, country, travel dates, number of travellers, pick-up location, dietary needs and any other details you choose to share so we can plan your trip.
Information collected automatically
When you browse our website we and our partners automatically collect certain technical data such as your IP address, browser type, device type, pages visited, time spent on pages, referring website and approximate location. This information is collected through cookies and similar technologies (see section 5).
3. How we use your information
- To answer your questions and prepare quotes and itineraries.
- To confirm, manage and deliver your booking (guides, drivers, camps, hotels).
- To contact you about your trip before and during your travel.
- To improve our website, content and services using anonymous statistics.
- To display advertising on our website (see section 6).
- To meet legal, accounting and safety obligations.
We do not sell your personal information.
4. Legal basis (visitors from the EU / UK)
If you are located in the European Economic Area or the United Kingdom, we process your data on the following legal bases under the GDPR: performance of a contract (organising your tour), your consent (marketing and non-essential cookies), our legitimate interests (running and improving our website securely), and compliance with legal obligations.
5. Cookies and similar technologies
Cookies are small text files stored on your device. We use essential cookies required for the website to work, analytics cookies (such as Google Analytics) to understand how visitors use the site, and advertising cookies used by Google and its partners. Non-essential cookies are only set after you give your consent through our cookie banner. You can change your choice at any time and you can also block or delete cookies in your browser settings. For more details please read our Cookie Policy.
6. Advertising – Google AdSense
We use Google AdSense to display advertisements on some pages of this website. In relation to this:
- Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to this website or other websites.
- Google’s use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our site and/or other sites on the Internet.
- You may opt out of personalised advertising by visiting Google Ads Settings. Alternatively, you can opt out of a third-party vendor’s use of cookies for personalised advertising by visiting www.aboutads.info.
- To learn more about how Google uses data, visit How Google uses information from sites or apps that use its services.
Other third-party ad networks or vendors may also use cookies or web beacons to measure the effectiveness of their advertising. We have no access to or control over these cookies.
7. Analytics
We use Google Analytics to collect anonymous information about how our website is used. You can prevent Google Analytics from collecting your data by installing the Google Analytics opt-out browser add-on.
8. Sharing your information
We only share your personal data when necessary to deliver your trip or run our business, for example with drivers, guides, desert camps, riads and hotels that are part of your itinerary, with IT and hosting providers, and with authorities when required by law. All partners receive only the information they need.
9. Third-party links and widgets
Our website contains links and embedded content from third parties such as TripAdvisor, Facebook, YouTube, X (Twitter), WhatsApp and Google Maps. These services have their own privacy policies and may collect data when you interact with them.
10. Data retention
We keep booking information for as long as necessary to provide our services and to meet legal and accounting requirements. Enquiries that do not lead to a booking are deleted after a maximum of 24 months.
11. Data security
Our website uses an SSL (HTTPS) connection and we take reasonable technical and organisational measures to protect your information. However, no method of transmission over the Internet is completely secure.
12. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal data, to object to or restrict certain processing, and to withdraw your consent at any time. To exercise these rights, email us at contact@golden-dunes-travelers.info. You also have the right to lodge a complaint with your local data protection authority. In Morocco, the competent authority is the CNDP (Commission Nationale de contrôle de la protection des Données à caractère Personnel).
13. Children’s privacy
Our website is not directed to children under 16 and we do not knowingly collect personal data from children. Bookings for minors must be made by a parent or legal guardian.
14. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with the date of the last update.
15. Contact us
If you have any questions about this Privacy Policy, please contact us at contact@golden-dunes-travelers.info or on WhatsApp at +212 606-957514.